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    Lady Layre Return Policy
    We want you to love what you find at Lady Layre! However, we understand that sometimes issues come up. Please read below for our return guidelines:

    🛠 Defective or Broken Items
    If your item breaks due to a defect in how it was made or assembled, please contact Lady Layre within 14 days of purchase by phone at (314) 496-6849 or email at sheeran@ladylayre.com.

    If the item was made by one of our vendors, Lady Layre will reach out to the vendor directly to determine the best course of action — whether that’s a return, exchange, or repair. We’ll do our best to keep you updated and make things right.

    📅 Time Frame
    Returns or concerns must be brought to our attention within 14 days of purchase. After this window, we may not be able to offer a resolution.

    🔄 Resolution Options
    Depending on the situation, a refund, exchange, or store credit may be offered.
    Please note: All refunds or exchanges are subject to approval. Vendors reserve the right to decline a refund, exchange, or repair at their discretion.

    🚫 Non-Returnable Items
    Due to the nature of certain products, the following items are final sale and not eligible for return unless they are defective:

    • Custom-made or commissioned items

    • Bath and body products

    • Essential oils

    • Spell kits or ritual-use items

    • Consumables (teas, herbs, etc.)

    📸 Condition & Proof of Purchase
    Returned items must be in their original condition. A receipt or proof of purchase is required for any return, exchange, or repair request.

    2023 - 2025 created with lot of frustration by Don't Touch Me Industries

    dba Lady Layre

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